The Science of Artificial Bridges for Corporate America
Oct 23, 2024The Science of Artificial Bridges for Corporate America
By Dr. Mario D. Wallace
In today’s rapidly changing corporate environment, fostering collaboration, driving behavior change, and achieving transformational success requires new strategies. Traditional methods have often failed to create lasting impact, but a concept borrowed from social movement theory offers a fresh solution. This is the concept of Artificial Bridges, an evolution of the Wide Bridges framework originally developed by Dr. Damon Centola. Wide Bridges, while powerful in organic social movements, lack the structure and practicality needed to address the complexities of modern corporate America. Artificial Bridges, on the other hand, offer a deliberate, strategic approach designed to cultivate change and overcome the challenges of organizational transformation.
The Foundation: Understanding Wide Bridges
To understand the power of Artificial Bridges, we must first grasp the concept of Wide Bridges as developed by Dr. Centola. Wide Bridges consist of strong ties within a social network, connecting isolated or tightly-knit clusters of people. These ties enable collaboration, information sharing, and debate, which in turn foster new behaviors and drive large-scale social change. According to Dr. Centola’s research, Wide Bridges were instrumental in the success of historic movements like the Civil Rights Movement, Black Lives Matter, and the Arab Spring.
But while Wide Bridges are effective in social movements, they emerge organically. This spontaneous formation allows information to flow across divides, but it limits their application in structured environments like corporate organizations. Corporate transformation requires deliberate design and strategic implementation to effect meaningful change.
Artificial Bridges: Engineering Change in Corporate America
Artificial Bridges are a practical extension of Wide Bridges, engineered for deliberate application in corporate environments. They are strategically designed structures within social networks that aim to create behavior change by connecting groups that wouldn’t naturally interact. Through Artificial Bridges, targeted information spreads across the organization, leading to new ideas, behaviors, and ultimately, organizational transformation.
The core advantage of Artificial Bridges is their controlled design. They are not left to form by chance; they are intentionally created with a specific agenda to foster collaboration, innovation, and change. In a corporate setting, this method allows leaders to create pathways that unite departments, functions, and teams, which are often siloed, enabling them to work together toward a shared goal.
Building Artificial Bridges: A Strategic Approach
Building Artificial Bridges within an organization requires a systematic, agile approach. The process starts with Social Network Mapping—a technique used to identify key influencers, clusters, and the existing Wide Bridges within an organization. Social Network Mapping uncovers the nodes, links, and hubs, or centers of influence, within the company. Once the clusters and their hubs are identified, the real work begins.
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Engage the Hubs:
The hubs—key influencers or leaders within these clusters—are essential to the success of Artificial Bridges. These individuals must first buy into the desired change. They are taught the Agile Mindset, which includes principles like psychological safety, timely feedback, and iterative processes. Hubs also learn to run iterative sprints—short cycles of action and evaluation—and to interpret the resulting data to replicate success across the organization. The Agile Mindset is derived from Dr. Malaz Boustani's theoretical concept Agile Implementation. -
Effective Communication Patterns: Fireworks and Fishing Net
Communication is key to the spread of ideas and behaviors. Artificial Bridges leverage two communication patterns: Fireworks Patterns and Fishing Net Patterns.-
Fireworks Patterns resemble bursts of information, spreading out in separate, high-energy explosions. This pattern is about reach and speed, quickly disseminating information over weak ties. Fireworks Patterns are effective for information sharing and marketing but do not foster deep, lasting behavior change.
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Fishing Net Patterns focus on spread and redundancy. Here, all individuals who receive the information are connected in a web of relationships, which allows for social reinforcement, trust, and credibility. Unlike Fireworks, which prioritize speed, Fishing Net Patterns promote behavior change through continuous interaction and shared understanding. This is the pattern that organizations need to adopt when aiming for real transformation.
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Create Artificial Bridges:
Once the influencers understand the agile framework and communication patterns, the next step is to build Artificial Bridges that will connect different groups within the organization. These bridges ensure that knowledge and behavior spread effectively, creating overlapping social networks that drive the change agenda. -
Mobilize Change:
The hubs, armed with agile tools and communication strategies, return to their respective clusters. They are tasked with implementing the desired changes according to the organization’s agenda. As they engage their groups, they use the Fishing Net Pattern to ensure the information is reinforced and internalized, leading to sustainable behavior change. -
Agile Change Specialists:
To ensure that these efforts are successful, each hub works with an Agile Change Specialist. This specialist guides the hubs, helping them interpret data, make decisions, and adjust strategies. The specialist, in turn, reports to the organization’s executives, ensuring that leadership remains informed of progress and challenges.
Preserving Knowledge: The Role of Research and Dissemination
One of the key strengths of Artificial Bridges is the knowledge they generate. To preserve this valuable insight, Agile Change Specialists must document and publish their findings. By presenting these findings at conferences, they ensure that the knowledge gained from one transformation is shared across industries, contributing to the broader understanding of how to engineer successful corporate change.
The Future of Corporate Transformation: Artificial Bridges in Action
The science of Artificial Bridges offers a structured approach to overcoming the challenges of organizational transformation. By focusing on strong social ties, strategic information sharing, and agile methods, Artificial Bridges foster real behavior change, not just temporary improvements. In an era where agility and innovation are essential, this approach provides corporate leaders with the tools they need to steer their organizations toward sustained success.
Corporate America can no longer afford to rely on outdated methods of change management. Artificial Bridges offer a blueprint for transformation that is not only rooted in sound theory but also designed for practical application. Through deliberate design and strategic implementation, organizations can foster a culture of collaboration, trust, and continuous improvement—essential ingredients for long-term success in today’s competitive landscape.
In conclusion, the power of Artificial Bridges lies in their ability to engineer change, transforming not just the way information spreads but how behaviors evolve in corporate America. By connecting isolated groups, mobilizing key influencers, and leveraging agile principles, organizations can achieve the large-scale transformations that are critical for future success.
To learn more about Artificial Bridge, go to my YouTube channel: https://www.youtube.com/@allthingsstrategic